Erxes
Erxes spans customer support and other business functions. A small support team should check whether that breadth helps or complicates adoption.
Who it may suit
Customer communication and support for teams evaluating a broader platform.
Replaces
- HubSpot
- Zendesk
"replacing HubSpot, Zendesk, Linear, Wix and more" (repo description)
Checked: 2026-11-01
Strengths for small teams
- Plugin-based architecture for customization Source
Checked: 2026-11-01
- Combines support (Frontline), sales and operations modules Source
Checked: 2026-11-01
- Keeps customer data on your own infrastructure Source
Checked: 2026-11-01
Section checked: 2026-11-01
License
AGPL-3.0 core; ee/ plugins under separate license; SaaS hosting to compete with erxes Inc. not permitted
Open-core plus an added no-competing-SaaS restriction; arguably not OSI-pure.
License sourceChecked: 2026-11-01
Self-hosting effort
Advanced
Checked: 2026-09-24
Deployment requires Docker Swarm, an overlay network, Nginx, and separate database/cache services, plus manually generated MongoDB key and certificate material. This multi-service orchestration and security setup creates substantial configuration and maintenance work for a small team.
Documentation-based estimate; not hands-on tested. Official self-hosting effort evidence
Pricing
erxes Everything is listed at $99; Everything + BYOK is listed at $250. The page does not state a billing interval.
Checked: 2026-09-24
Managed cloud
Not verified
Checked: 2026-09-24
Self-hosted: Available
Sections checked: see dates beside each section.
Repository activity
Stars: 4,105
Last push: 2026-10-31
Fetched 2026-11-01 · checked 2026-11-01
Repository metadata source