Live Helper Chat

Help desk

Live Helper Chat provides website chat and support features. Review its available channels and deployment requirements for your use case.

Who it may suit

Live chat and support conversations for teams on their own infrastructure.

Replaces

Not verified: no official positioning found

Checked: 2026-11-01

Strengths for small teams

  • Website live chat with web and mobile apps Source

    Checked: 2026-11-01

  • Voice, video and screen share Source

    Checked: 2026-11-01

  • Telegram, WhatsApp (Twilio) and Messenger channels Source

    Checked: 2026-11-01

  • Apache-2.0 licensed Source

    Checked: 2026-11-01

Section checked: 2026-11-01

License

Apache-2.0

Checked: 2026-11-01

Self-hosting effort

Moderate

Checked: 2026-09-24

The installation requires a PHP 8.2+ runtime, MySQL/MariaDB, Apache or Nginx, required PHP extensions, writable application folders, and database/web configuration. Cron and ongoing server/application maintenance make this more involved than a straightforward single-container deployment.

Documentation-based estimate; not hands-on tested. Official self-hosting effort evidence

Pricing

Self-hosted software is free; official hosted plans include a free 14-day trial and paid tiers from €6 per 30 days.

Checked: 2026-09-24

Managed cloud

Available

Checked: 2026-09-24

Self-hosted: Available

Sections checked: see dates beside each section.

Repository activity

Stars: 2,249

Last push: 2026-10-31

Fetched 2026-11-01 · checked 2026-11-01

Repository metadata source

Self-hosting documentation

Official self-hosting instructions
Official website

Sources