Zammad
Zammad is a web-based help desk and ticketing system. It fits teams that want structured support queues rather than an informal shared inbox.
Who it may suit
Ticket management for teams with formal support queues.
Product information
License: AGPL-3.0. Setup difficulty: Not verified. Pricing: Hosted Starter starts at €7 per agent/month billed annually, or €9 monthly.. Self-hosted: Available. Managed cloud: Available.
Last checked: 2026-09-24.
Official website